| Levying a Headache Tax |
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We all have customers that demand extra time and attention. Instead of firing them, I levy what I think of as a “headache tax" This is designed to compensate for the issues that having them as customers raise. If they leave they leave; if they stay at least we are being compensated. Frank Kelly, President, Kelair, Inc, Port Chester, NY As published in Tips from the Top®. Copyright by TAB Boards International, Inc.For more information, please visit www.TheAlternativeBoard.com |
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