Years ago I was in the computer service business and we had an insatiable need for spare parts to repair the broken systems of our service contract customers. Many of these systems were pretty old and using used parts was not only acceptable but essential. | |
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| Anybody who has ever tried to get financing has experienced what I like to call the “Wall Street No”. It is very easy to get quite senior people to talk to you, to look at your application. You are on tenterhooks to hear their decision because it is very important to you and then you hear nothing. | |
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Financial statements can be very misleading when you are comparing months that contain different numbers of working days. The traditional approach presents numbers exactly as they appear from the financial records; producing meaningful financial statements calls for an entirely different way of presenting the information. | | | |
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One of the most common mistakes that I see made in interviewing is what I call "the high I syndrome", where people hire candidates that they like rather than people who are suited to the job they are trying to fill. | | | |
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This came up as a security question on some site where I registered. They felt the need for my music listening habits to be private and so they wanted me to create a password. One of the security questions for when I (inevitably) can’t remember my password was “What is your favorite past-time?”. | | | |
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If asked, most of us would say that our business was focused on what our customers need. The reality, however, is often a little different as many businesses tend to spend more attention on their own issues than they do on their customers’ needs. | | | |
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We hire employees for what they know and fire them (eventually) for who they are. The interview process should be designed to overturn this dynamic and allow us to find out who the real person is, but it seldom turns out that way. | | | |
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